G-force Support
Customer Support
General Inquiries
(866) 470-6545
Sales
(866) 470-6545
Mailing Address
500 Woodward Ave
Suite 2125
Detroit, MI 48207
FAQ
Q: What is G-force?
A: G-force is an online solution for telecom infrastructure companies who use vendors to perform site acquisition, title research, engineering, permitting, outside plant design, inspections and maintenance services.
Q: Who is G-force for?
A: G-force is a business to business solution designed specifically for carriers and their turf-vendors, tower companies, asset managers, utilities, and telecom infrastructure engineering and construction firms.
Q: How do I login to my G-force Dashboard?
A: Go to https://www.app.gforceplatform.com and enter your username and password. Alternatively, you can find the login screen in the top right corner of www.g-forceplatform.com.
Q: How do I recover a lost username or password?
A: Click the “Forgot Password” button or reach out to Sales@G-forceplatform.com to recover.
Q: What is my Account Information?
A: The Account Information is a series of fixed details that don’t change from project to project (i.e. - contractor license number, office address, etc.). These details are shared with the Telecom professional for each design.
Q: How can I change my Account Information?
A: Schedule an appointment with your Account Manager or call (866) 470-6545 to speak to a representative who will assist you in making changes.
Q: How can I add users to my G-force account?
A: By clicking the Account Profile link in the upper right corner of the customer dashboard. You will then see the Users tab where you can access adding/changing/removing user functions.
Q: How can I get better pricing?
A: We offer bulk pricing discounts to qualified customers. Please contact your account representative or call (866) 470-6545 for details.
Q: In what geographical locations can G-force assist with designs?
A: G-force creates designs for projects in all 50 U.S. states and all U.S. territories.
Q: How do I pay for requested services?
A: You can set up multiple credit/debit cards to select when checking out each service with COMPLETED service details.
Q: How can I get better pricing?
A: We offer bulk pricing discounts to qualifying customers. Please contact your account representative or call (866) 470-6545 for details.
Q: How do I pay for requested services?
A: You can set up multiple credit/debit cards to select when checking out each service with COMPLETED service details.
Q: How will I know when my service is completed?
A: You will receive an email notification with a link to download your completed deliverables.